About

Our Pillars

Capital Strength:

We value superior capital strength. It gives us the flexibility to address expected and unexpected events, and is a unique competitive advantage which our clients value.

Efficiency and effectiveness:

We spend smartly and use the best ideas from banking and beyond to unlock the full potential of the firm.

Risk management:

Successful banking is about successful risk management. At all times we aim to protect the capital and reputation of Butterfield Private Bank.

Our Principles

Client focus:

We always act in the spirit of partnership with our clients' best interests at heart.

Excellence:

We strive for excellence in everything we do. From the people we employ to the expertise, advice and execution we provide.

Sustainable performance:

We focus on the long-term and work to provide consistent returns to our stakeholders.

Our Behaviour

Integrity:

• We are responsible and accountable for what we say and do, and for Butterfield Private Bank's reputation
• We care about our clients, our investors and our colleagues
• We act as role models by treating others the way we would like to be treate

Collaboration:

• We put the benefits of our clients and the firm before our own or those of our business
• We work across the firm
• We respect and value diverse perspectives

Challenge:

• We encourage ourselves and others to constructively question the status quo
• We learn from past mistakes and experiences
• We speak up if we see something that does not exemplify our high standards